Please read important updated COVID-19 information.


When its time to come in for a checkup?

An average, healthy adult person typically benefits from a professional cleaning and checkup every six months. While twice-daily brushing and daily flossing go a long way towards maintaining a healthy mouth, it is wise to check for plaque that has hardened into tartar, requiring professional cleaning to avoid gingivitis.

Do you accept my insurance plan?

Our office accepts nearly all of the major insurance plans. Also, we’re well versed in the latest coverage trends and are more than happy to discuss the particulars of your plan with you prior to any treatments you may undergo.

My child has had an accident and his/her tooth has been entirely knocked out. What do I do?

It is important to ensure that there is no imminent medical emergency such as uncontrolled bleeding, unconsciousness or other bodily injuries. If any of these apply, please go straight to the nearest hospital emergency unit. If none of the above applies, please contact us immediately by calling 613-236-1315 to see a dentist as soon as possible. After hours they will be an emergency phone number on our answering machine

What precautions do you take to ensure patient safety?

Our entire practice team is well trained in state-of-the-art sanitation techniques designed to ensure patient safety. This goes beyond wearing gloves and face masks to prevent passing germs and includes a specialized sanitation center and a water filtration system guaranteeing a fresh water source for each patient. Our clinic utilizes all universal precautions as required by the Federal Government of Canada. We also regularly train our staff to ensure all policies are followed.

I really don’t like visiting the dentist. Is there anything you can do to help me relax?

We understand many people have qualms about having their teeth worked on, so we strive to create a relaxing atmosphere. For entertainment and distraction, we have a TV available in all rooms so you can keep your mind on more pleasant things. And for the more complex procedures, we also offer some relaxing medication that will be prescribed by your dentist. Our clinic is designed to provide you with an atmosphere of peace and gentleness. It is always our aim to treat you as the most important person in our clinic.

What is smile analysis?

A smile analysis determines the proper aesthetics with relationship to your facial symmetry, lip line and phonetics. Each person has a unique “perfect” smile; one proportional and flattering to your face. And with smile analysis, we can show you what your best smile can look like.

I have heard a dentist might be able to prescribe an appliance that prevents snoring. Can you help?

Snoring is tough on any relationship! And since it can be caused by a number of factors, we encourage you to have your spouse come in for a consultation and analysis. In some cases, a person may actually stop breathing for short periods during the night, a condition

called sleep apnea. During sleep, the throat area relaxes, allowing these structures to collapse against one another and obstruct clear airflow. In the latter situation, we can prescribe and fit a special appliance called a ‘snore-guard,’ which gently holds the mouth and throat in an open forward position during relaxed sleep and thus prevents snoring. Many different kinds of appliances are available for persistent snoring. However, we always recommend a proper sleep analysis before you start an appliance.

What do I do if I have an emergency when the office is closed?

In case of a true dental emergency, please contact us at 613-236-1315 and there will be an emergency phone number to call. you can also call or go to the hospital if the case cant wait.

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